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Managing An Active Control4 Subscription from The App

This guide explains how to manage your Control4 account from the app interface; this includes changing payment options, enabling/disabling autopay, canceling the subscription, changing dealer of record, etc.

  1. Access “Account & Services.”
    1. Open Control4.
    2. Press the menu button in the top left corner.
    3. Press the gear icon in the bottom left of the menu.
    4. Select “Account & Services.”
      1. From this menu, you can manage all of your account settings. If you need to manage auto-pay, please move onto the next step.

  1. Manage Auto-Pay
    1. Select “Plans & Services.”
    2. Set the toggle for Auto-Pay to the desired setting.
      1. We recommend Auto-Pay in order to prevent a lapse in remote access.